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Training and Development


Click on any of the workshop titles below for a brief description of the workshop including information relating to

  1. HOW you & your team will benefit from the workshop,
  2. WHAT we will cover in the workshop and
  3. WHAT?s Included.
Advanced Skills for the Practical Trainer
Building Better Teams
Building Your Self Esteem & Assertiveness Skills NEW
Business Leadership - Becoming Management Material
Call Center Training - Sales & Customer Service Training for Call Center Agents
Coaching - A Leadership Skill
Customer Service - Critical Elements of Customer Service
Customer Service Training - Managing Customer Service
Developing Your Training Program
Facilitation Skills
Human Resources Training - HR for the Non HR Manager
Leadership Skills for Supervisors - Communication, Coaching, and Conflict
Motivation Training - Motivating Your Workforce
Survival Skills for the New Trainer
Team Building - Developing High Performance Teams NEW
The Practical Trainer
Train-the-Trainer - Inspire, Motivate and Educate
Using Activities to Make Training Fun

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PHIL GRAY CONSULTING PTY LTD
Leadership & Workforce Development