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Relationship Management


Click on any of the workshop titles below for a brief description of the workshop including information relating to

  1. HOW you & your team will benefit from the workshop,
  2. WHAT we will cover in the workshop and
  3. WHAT?s Included.
Body Language Reading Body Language as a sales Tool NEW
Building Better Teams
Building Your Self Esteem & Assertiveness Skills
Change Management - Change and How to Deal With It
Communication Strategies
Conquering Your Fear of Speaking in Public
Controlling Anger Before It Controls You
Core Negotiation Skills
CRM - An Introduction to Customer Relationship Management
Customer Service - Critical Elements of Customer Service
Customer Service Training - Managing Customer Service
Delegation - The Art Of Delegating Effectively
Disability Awareness - Working with People with Disabilities
Diversity Training - Celebrating Diversity in the Workplace
Emotional Intelligence
Employee Accountability
Employee Dispute Resolution - Mediation through Peer Review
Giving Effective Feedback NEW
Leadership Skills for Supervisors - Communication, Coaching, and Conflict
Managing Difficult Conversations NEW
Negotiating for Results
Problem Solving & Decision Making
Public Speaking - Presentation Survival School
Public Speaking - Speaking Under Pressure
Team Building - Developing High Performance Teams
The ABCs of Supervising Others
The Professional Supervisor

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PHIL GRAY CONSULTING PTY LTD
Leadership & Workforce Development